Shipping Costs and Order Tracking
Please note: The Adelaide Store will be closed between 23 December- 4 January.
We will not be able to process any orders during this time.
Your shipping costs will be calculated automatically before you checkout.
Deliveries in Australia and Internationally are via Australia Post*
You can use the online postage calculator to estimate your shipping online.
If you have an account, you can view your order history by logging in and going to member's area order history.
Delivery Terms and Conditions
The average delivery times for standard delivery are:
- 4-7 Business days for Australian wide including most country areas
- 7-10 Business days for WA country, far North QLD and most of NT, outside Alice Springs and Darwin.
- 10-15 days International
Please note that these are average times based on information provided by our delivery agents and we cannot guarantee delivery within these times.
The Adelaide Store uses delivery agents to deliver your goods.
By placing an order, you agree that your details, including your delivery address, will be supplied to the delivery agent for the purpose of delivering
We are able to deliver to PO Box addresses.
Delivery is available within Australia and internationally.
Once delivered, you must inspect and test the goods and ensure the goods delivered match your order. You must let us know about any damaged, missing
and incorrect goods as soon as possible by contacting us at firstname.lastname@example.org
Express Post delivery times and conditions :
- Orders with express post selected will be delivered within Australia on the next business day**
- Express post delivery is available within Australia only and can be selected when you checkout.
- Express post orders placed before 3pm^ Monday - Friday will be dispatched on the same business day
- Express post orders placed on weekends or after 3pm^ Monday - Friday will be dispatched the next business day
* some exceptions may apply
** Delivery is guaranteed to occur the next business day only within the Australia Post Express Post network.
^ Adelaide, South Australia time